Storage Barnet Accessibility Statement
Storage Barnet is committed to providing an accessible and inclusive experience for all customers, visitors, and website users in the Storage Barnet area. We aim to make our online and on-site storage services easy to use and understand, regardless of technology, ability, or level of experience with digital services.
Our Accessibility Commitment
We work towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised internationally as a standard for improving accessibility. By following these principles, we aim to make the Storage Barnet website and services more accessible, usable, and consistent for as many people as possible.
Our goal is to ensure that customers looking for accessible storage in the Storage Barnet area can find information, compare options, and manage bookings with as few barriers as possible.
Using the Storage Barnet Website
The Storage Barnet website is designed to be clear, readable, and easy to navigate. We aim to provide a logical layout, descriptive headings, and straightforward language so that you can quickly locate information about our storage units, opening times, access options, and support services.
We regularly review page structures, colour contrast, and font choices to support comfortable reading and good visibility for users with different visual preferences and needs.
Screen Reader Support
Our website is developed with semantic HTML so that screen readers can interpret pages in a meaningful way. We work to ensure that images include descriptive alternative text where appropriate, and that forms are labelled so that people using screen readers can understand and complete them.
We also aim to provide clear instructions for key actions such as account sign-in, quote requests, and reservation forms, helping screen reader users complete tasks efficiently when arranging storage at Storage Barnet.
Keyboard Navigation
The Storage Barnet website is designed to be usable with a keyboard alone, without the need for a mouse or trackpad. You should be able to move through links, buttons, and form fields using standard keyboard controls such as the Tab, Shift plus Tab, Enter, and Space keys.
We work to provide a visible focus state so you can always see which item is currently selected. This benefits users who rely on keyboard-only navigation and helps ensure that key tasks, such as checking availability or managing a booking, can be completed more easily.
Compatibility and Assistive Technologies
We aim to support a range of modern browsers and assistive technologies. While older or unsupported browsers may still display our pages, users may have a better experience when using newer versions of common browsers together with their built-in accessibility features.
We encourage users to adjust their own device settings to meet individual needs, such as increasing text size, changing contrast, or enabling voice control, when accessing Storage Barnet services online.
Ongoing Improvements
Accessibility is an ongoing process at Storage Barnet. We review feedback, update our content, and refine the user experience to address accessibility barriers where we identify them. When we make changes to our website or introduce new features, we consider accessibility from the design stage onwards.
There may still be areas where the site does not fully meet WCAG 2.1 AA standards. In these cases, we will prioritise improvements based on user impact and feasibility.
Requesting Information in Accessible Formats
If you need information about Storage Barnet services in an alternative format, such as large print, audio, or an easy-read version, we will do our best to provide this where reasonably possible. This may include key service details such as pricing information, access arrangements, or safety guidance for our storage facilities in the Storage Barnet area.
Contacting Us About Accessibility
We welcome feedback on the accessibility of Storage Barnet, including our website and on-site experience. If you experience any difficulty using the website, encounter content that is hard to access, or need an adjustment to help you use our services, you can contact us using the contact form on our website or by writing to our customer service team at our Storage Barnet location.
Please provide as much detail as possible about the issue you have encountered, including the page or service you were using and the type of device or assistive technology involved. This helps us investigate the issue and work towards a suitable solution.
We aim to review accessibility requests and feedback promptly and to respond with information about any actions we can take to support you.




